Shipping and delivery
Rates, carriers and what to do if a parcel is delayed.
Where we ship
Orders are dispatched from our Asia warehouse to the following countries: Australia, Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Thailand, United Kingdom, United States and Vietnam.
You are responsible for checking that the products you order can be imported into your country for research purposes.
Shipping rates
Shipping is charged by the total weight of the parcel and calculated at checkout before you pay.
| Destination | First 0.3 kg | Each extra 0.5 kg or part |
|---|---|---|
| United States | $85.00 | $25.00 |
| All other supported countries | $60.00 | $25.00 |
A box of 10 peptide vials weighs about 75 g. Larger items such as NAD+ and 10 ml solutions weigh between 160 g and 250 g per box.
Carriers and tracking
Parcels travel with DHL, UPS, FedEx or a regional carrier. We email your tracking number when the parcel leaves the warehouse. You can follow it on the carrier’s site or on 17TRACK.
Customs
Import duties, taxes and customs fees charged by the destination country are paid by the buyer. If customs holds a parcel, contact us with your order number and we will help with the paperwork we can provide.
Lost or damaged parcels
Email service@honorpeptide.com with your order number, tracking number and photos of any damage. Our fulfilment team will review the shipment and reply with the next steps.